Service Appointments Can Now Be Edited

Modified on Wed, 3 Dec at 5:56 AM

Overview

You asked, we delivered! Users can now fully modify unpaid Service Appointments
— including updating services, durations, variants, coupons, and more — directly from the edit screen without needing to cancel or rebook. 

These changes make it easier to handle last-minute requests, corrections, or changes — with far less friction.

What’s New?

Ability to Edit Unpaid Appointments

Users can now update nearly all appointment details with ease, including the ability to:

Add/remove Services
Add/remove Add-Ons
Change Staff or Service Variants
Change Location, appointment title, appointment date/time, timezone, or coupon codes

No need to cancel or recreate the appointment — make the changes directly from the appointment modal and hit Save
.

Enhanced Support for Editing Paid Appointments

Modifying paid appointments remain locked for structural changes (e.g., service or staff), but you can now:

Duplicate Appointment
to quickly clone the appointment, make edits, and rebook without starting from scratch.
A clear message in the edit screen explains what's editable and what’s not — so there’s no confusion.

How to Use It

Go to
Calendars > Calendar View/Appointment List View > Services > Select
the Appointment you want to Edit
Click the
pencil icon
to
Edit

Save
the appointment after making the changes

Why This Matters

Operational Flexibility
: Accommodate client requests
without rebooking
from scratch due to minor errors or updates.
Save time
by editing or duplicating directly in-app
Great for
rebooking
repeat customers with minor changes

Note: Editing Service Appointments is currently available on the web app only. Support for the mobile app is coming soon.